In mid-2016 I first wrote about how Air France was finally planning on introducing inflight wifi, which is an exciting development. Within the past week the airline has shared some further information about their inflight wifi, and it’s great news. The first planes with wifi are now flying, and we now have a sense of the timeline with...
Earlier this week, Ben wrote about his recent experiences flying Delta, and the marked difference in quality of service when compared with American Airlines. As expected, the post brought out a flurry of comments, not only because the question of better is always subjective, but because the topic of Delta always seems to bring up a natural conundrum that...
This is just an update to a previous post (the original post is below). It looks like Virgin Atlantic Flying Club has undone this change, and they’re no longer imposing surcharges on Delta award tickets, with the exception of awards originating in Europe, as well as any awards from the US to the UK (but not to the...
I’m not usually someone who reads magazines, though I do find myself reading inflight magazines more than just about any other paper publication. Sometimes I find myself a bit bored on a plane either during taxi or takeoff, so the reading material in the seatback pocket is a natural place to turn. Sometimes inflight magazines are actually sort...
I’ve written before about how the ‘Big 3’ airlines are forming in Europe – IAG, Air France/KLM, and Deutsche Lufthansa (Lufthansa Group). Each of the Big 3 has slightly different growth strategies, and there were some very interesting insights into Lufthansa’s growth strategy that Tiffany sent me me last week, as part of the announcement of their new...
Here’s an interesting update from Austrian. Austrian Airlines adding flights to Montreal Austrian Airlines will be launching flights between Vienna and Montreal as of April 29, 2019. The airline will operate this flight daily throughout the summer schedule, and 5x weekly in winter. The flight will be operated by a Boeing 767-300, with the following schedule: OS73 Vienna...
To increase ancillary revenue, some airlines have begun selling lounge access to passengers without status, travelling in economy or premium economy, who would not have otherwise had access, including: Emirates selling access to their business class lounge in Dubai for USD$100 per person, and access to their first class lounge for $200 Lufthansa was selling access to...
There’s a story that has gone viral regarding United’s October 2 flight from Los Angeles to Sydney, UA839, which landed early this morning (October 4). The pilot declared a “mayday,” which is a distress signal generally used for life-threatening emergencies (less urgent situations will receive a “pan” call). I’ve seen a lot about this in US media, but...
In August 2016, Air India launched a new route between London Heathrow and Newark. I guess it was actually technically a service resumption, because years ago Air India flew from Delhi to London to New York JFK. With this new service, the airline launched a new one-stop route between Ahmedabad and Newark, though they had pick-up and drop-off rights in...
Delta is the first US airline to take delivery of the Airbus A220 (formerly known as the Bombardier CSeries). This is a fabulous plane from a passenger experience standpoint, and the airline has 75 of these planes on order. In terms of size, the A220 is between your average regional jet and average mainline narrowbody jet, so it...

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