In mid-2016 I first wrote about how Air France was finally planning on introducing inflight wifi, which is an exciting development. Within the past week the airline has shared some further information about their inflight wifi, and it’s great news. The first planes with wifi are now flying, and we now have a sense of the timeline with...
It seems like every week I’m writing about how another major airline has revealed a new staff uniform. In 2016, American launched new uniforms for their 70,000+ staff to huge fanfare. While the design was smart and professional, the comfort and practicality of the uniforms was a disaster. In late 2016, employees reported that the new uniforms were...

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